Privacy Policy

1. Data Controller

Top Netics Technologies L.L.C

Registered Address: UAE, Dubai, Jumeirah Centre, Office 12

Email: [email protected]

The Company acts as the data controller for personal information collected through the Website.

2. Information We Collect

We collect only the information that users voluntarily submit through contact or application forms on the Website. This may include:

• full name;
• email address;
• phone number;
• company name or professional details (if provided);
• message content or inquiry details.

Depending on server configuration, certain technical data such as IP address or basic request metadata may also be logged automatically for security and operational purposes.

3. Purpose of Processing

We use collected information strictly for the following purposes:

• responding to inquiries or contact requests;
• business communication and partnership discussions;
• internal administrative and operational purposes;
• maintaining the security and proper functioning of the Website.

We do not sell, rent, or trade personal data to third parties.

4. Legal Basis for Processing

Where applicable, personal data is processed based on:

• your consent when you submit a form; and/or
• our legitimate interest in responding to business inquiries and maintaining communication.

5. Data Sharing and Third‑Party Services

We may use trusted third‑party service providers to process or store submitted information (for example, email providers, hosting infrastructure, or internal communication tools). These providers process data only as necessary to deliver their services to us.

We do not share personal data with unrelated third parties for marketing purposes.

6. International Data Transfers

Information submitted through the Website may be processed in the United Arab Emirates or in other jurisdictions where our service providers operate. By submitting your data, you acknowledge that such transfers may occur.

7. Data Retention

We retain personal data only for as long as necessary to respond to inquiries, maintain business communication, or comply with legal obligations. When information is no longer required, it is deleted or securely archived where appropriate.

8. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

9. Cookies and Tracking Technologies

The Website uses cookies and similar tracking technologies to analyze how visitors interact with the Website and to improve our services. We categorize cookies as follows:

Essential cookies. These cookies are strictly necessary for the Website to function correctly. They do not require your consent and cannot be disabled. Examples include cookies that preserve your language preference and cookie consent choice.

Analytics cookies. These cookies help us understand how visitors use the Website by collecting information about pages visited, traffic sources, and visitor engagement. Analytics cookies are only activated after you provide explicit consent through the cookie consent banner displayed on your first visit. The Website uses the following analytics services, all loaded through Google Tag Manager:

• Google Analytics (GA4) — collects anonymized usage data such as page views, session duration, and approximate geographic location. Operated by Google LLC. For more information, see Google's privacy policy at https://policies.google.com/privacy.
• HubSpot — tracks page views and visitor interactions to help us understand engagement with our content. Operated by HubSpot, Inc. For more information, see HubSpot's privacy policy at https://legal.hubspot.com/privacy-policy.
• Apollo — identifies the companies (not individuals) visiting the Website to help us understand which organizations are interested in our services. Operated by Apollo.io, Inc. For more information, see Apollo's privacy policy at https://www.apollo.io/privacy-policy.

Your choices. When you first visit the Website, a cookie consent banner will ask for your permission before any analytics cookies are set. You may accept or decline analytics cookies at any time. To change your preference after your initial choice, use the "Cookie Preferences" link in the Website footer. If you decline or withdraw consent, no analytics cookies will be placed and the analytics services listed above will not load. Your use of the Website will not be affected.

Retention. The consent preference cookie is stored in your browser and expires after the period configured in our consent manager. Analytics cookies set by the third-party services listed above are subject to each provider's own retention policies.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

• request access to your personal data;
• request correction of inaccurate information;
• request deletion of your data;
• withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the details provided below.

11. Third‑Party Websites

The Website may contain links to external resources. We are not responsible for the privacy practices or content of third‑party websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised "Last updated" date. Continued use of the Website after any changes become effective constitutes your acknowledgment of the updated Privacy Policy.

13. Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Top Netics Technologies L.L.C

UAE, Dubai, Jumeirah Centre, Office 12

Email: [email protected]